Quality control is an integral part of the service delivery within international moving and relocation companies. Quality control is a process employed to ensure a certain level of value in a product or service. It may include whatever actions a business deems necessary to provide for the control and verification of certain characteristics of a product or service. The basic goal of quality control is to ensure that the products, services, or processes provided meet specific requirements and are dependable, satisfactory, and fiscally (economically) sound. Quality control can cover not just products, services, and processes, but also people. Employees are an important part of any company. If a company has employees that dont have adequate skills or training, have trouble understanding directions, or are misinformed, quality may be severely diminished.
On an international scale, factors which effect service delivery and the ability to measure it, are magnified. International Relocation demands rigid, thorough and effective systems of Quality Control in place. Service quality is dependent on expectations of the client, limitations on what can be achieved (customs, housing market, school availability etc) and a seamless service delivery from suppliers and contractors. Coupled with this, the corporate relocation sector demands top block service delivery for extremely high value clients. Operating in this area means that Atlantic corporate Relocation has applied this ethos throughout the company meaning service quality is consistently exceptional.